You found the buyer, agreed the sale, and spent sixteen weeks chasing solicitors. Then it collapsed and nobody paid you. WorkloadA runs the whole thing from enquiry to completion — every enquiry answered in under a minute, every party chased on schedule, every stalled case flagged before it dies.
We test your response times across every channel, check what happens out of hours, and work out what your fall-through rate is actually costing you. You get the findings on one page whether or not you go further.
Lead response goes live within two weeks. Sales progression follows around week six, built around how your pipeline actually runs rather than a template. You don't touch anything.
Ongoing retainer covering maintenance, new automations, and monthly reporting against the baseline we agreed. Software gets abandoned. A service doesn't.
Speed is the easy part. The system is built around what no human team can manage — perfect memory, infinite patience, and total recall across every record you hold.
Seventy-nine percent of enquiries go to whoever replies first, and the average agent takes over fifteen hours. We answer everything, on every channel, in under a minute — including evenings and Sundays, when most portal enquiries actually land.
A quarter of agreed sales collapse in the sixteen weeks after an offer, and most of them aren't deal-breakers — they're delays. We chase every solicitor, broker and surveyor on a fixed cadence, and flag a case the moment it stops moving.
HMRC fines estate agents harder than any other regulated sector, and AML is the single biggest admin drain in most offices. We request the documents, chase what's missing, and keep the audit trail without anyone thinking about it.
Your CRM is full of people who enquired once and went quiet. Every new listing gets matched against them automatically, and vendors get a weekly update on their property without anyone sitting down to write it.
Every agency leaks differently. A two-branch independent doing 180 completions has a very different problem to a five-branch group doing 600, and pricing that ignores the difference is either too expensive for one or leaving money on the table for the other.
So we work out what your current leak is actually worth first — response times, fall-through rate, what's sitting in the database — and scope from there. Most engagements are a monthly retainer with a six-month minimum, because the numbers that matter take that long to mean anything.
If the volume isn't there to return several times what it costs, we'll say so and decline the work. That happens, and it's a better outcome than both of us finding out in month four.
If your average response time isn't under 60 seconds within 30 days, you don't pay for that month.
A 30-minute call. We'll look at your enquiry volume, your response times and your fall-through rate, and work out the number together. No obligation, and you keep the audit either way.
They fail because nobody had time to set it up properly, nobody maintained it, and whoever sold it had moved on. WorkloadA isn't software you have to learn. It's a system somebody runs for you and stays accountable for.
I'm 19, and WorkloadA is the only thing I'm building. That's not a caveat — it means there's no other client competing for my attention, no account manager handing you off to someone junior, and no reason for anything to slip. I built the system, I run it, and I answer the phone.
I take three clients a quarter, because I'm in each one personally rather than handing you to a support queue.
— Jed Phillips, founder