What is it actually costing you?

Two numbers, real UK figures, no signup. See what fall-through and a dormant CRM are worth in your agency before you ever speak to us.

Agreed sales that collapse

The fall-through cost

Completions per year

Average fee per completion, £

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agreed sales needed to get there

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of those will collapse

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lost in fees, based on your numbers

Based on the UK average 24% fall-through rate. We don't promise a number — we show you the maths, then report actuals every month. Not sure of your own average fee? The figure above is the UK average — leave it as is for a realistic estimate.

And separately

What's sitting in your database?

Old contacts in your CRM

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likely ready to move now (2%)

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would instruct you (25% of those)

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sitting untouched

The 2% reactivation rate is based on industry-reported figures for dormant UK property databases. The 25% instruction rate is a deliberately conservative planning assumption, not a guaranteed outcome — real results depend on your database's age and quality. Uses the average fee entered above.

How we fix it

Same numbers. Different outcome.

01 / AUDIT

Find the leak

We test your response times across every channel, check what happens out of hours, and work out what your fall-through rate is actually costing you. You get the findings on one page whether or not you go further.

02 / BUILD

Deploy the system

Lead response goes live within two weeks. Sales progression follows around week six, built around how your pipeline actually runs rather than a template. You don't touch anything.

03 / RUN

We keep it working

Ongoing retainer covering maintenance, new automations, and monthly reporting against the baseline we agreed. Software gets abandoned. A service doesn't.

Get started

Talk through your numbers.

A 30-minute call. We'll look at your enquiry volume, your response times and your fall-through rate, and work out the number together. No obligation, and you keep the audit either way.

Book an audit call jed@workloada.co.uk